Shipping Policy

Guidelines:

1. You will see the total shipping fee against your order in the cart.

2. Shipping fee will be applicable on the estimated dead weight and movement of the products in the invoice of each consignment – of an order. Additionally, GST on shipping charge will be applicable as per the GST slab of the product in the invoice/consignment.

• On every partial/full cancellation either by FACTOREZ or by you – before the shipment is packed from our warehouse – the full shipping fee (inclusive of GST charges) shall be refunded to you.

• Please note that in case of a partial cancellation – shipping charges will be re-calculated. The shipping charges may vary as per the initial amount based on estimated dead weight change.

3. Once the shipment is packed from the warehouse, we will not refund the shipping charge & corresponding GST for the whole shipment.

4. If you return a product after it has been delivered, the Reverse shipping fee will be Paid By You with the corresponding GST basis the quantity returned.

5. Order once placed will be confirmed and Ready to Dispatched within 3-5 working days.

6. The current shipping fee policy is valid with above defined rules however, it could be subject to change depending on business decisions.